From registration
to your first order.

The main menu gives you quick access to the most important areas of the website:

• Home: View an introduction to ACSW, our product ranges, selected brands, delivery information and contact details.
• Products: Browse and search the complete online product catalogue.
• About Us: Learn about our history, mission, expertise, values and commitment to our customers.
• Contact: Find our telephone number, email address, office address and contact form.
• Sign Up / Log In: Create a wholesale customer account or access an approved account.
• Cart: Review the products you have selected before proceeding to checkout.

Select Products from the main menu. You can browse the full catalogue, move through the numbered product pages, change the number of products displayed per page, or use the available search and filtering tools to narrow the results.

Use the Search Products field on the Products page and enter the product name or a relevant keyword. This is usually the quickest option when you already know what you need.

Use the Product Categories panel on the Products page. Start by selecting a main category such as Frozen, Chilled or Cool, then choose a more specific subcategory. For example, Frozen products can be narrowed down to breads, pastries, potatoes, proteins, seafood, snacks or vegetables.

The catalogue is primarily organised into three temperature-based groups:

• Frozen: Products such as breads, pastries, potatoes, proteins, seafood, snacks and vegetables.
• Chilled: Products such as cheeses, creams and yoghurt.
• Cool: Products such as confectionery, specialist ingredients and selected liquors.

You can expand each category to view more specific product groups.

Select Highlighted Items in the Product Categories panel. This section is designed to help you quickly find products ACSW is currently drawing attention to.

A product page may include the product name, product code, case or pack size, photographs, product category and related recommendations. These details can help you confirm that you are selecting the correct product and packaging format before ordering.

Use the breadcrumb navigation near the top of the product page. It shows the route from Home through the relevant categories and subcategories, allowing you to return to any previous level without starting your search again.

Look for the You May Also Like or Related Products section on the product page. You can also return to the relevant subcategory to compare other available products.

It shows how many items are currently in your cart. Select the cart icon to review your chosen items, adjust quantities where available, see the subtotal, continue shopping or proceed to checkout. Shipping and applicable taxes are calculated at checkout.

Yes. You can explore the product catalogue and view product information without signing in. However, you must have an approved ACSW customer account and be logged in before you can place an order.

The website is primarily intended for professional customers such as hotels, restaurants, cafés, bakeries, supermarkets, cruise ships and private yachts. If your business does not fall into one of these categories, please contact ACSW to confirm whether you are eligible to register.

Select Sign Up at the top of the website. Complete the registration form with the requested personal, contact, address and business information, create a password, complete the verification field and select Create Account.

The form requests your first and last name, email address, telephone number, password, country or region, street address, town or city, account type and relevant business details. Depending on the selected account type, you may also be asked for a business name, a recent Chamber of Commerce document dated within the last 12 months, or a ship or yacht name.

No. Submitting the form sends your information to ACSW for review. Your customer profile will become active only after it has been approved through the portal backend. ACSW will notify you once the approval is complete. You can then log in and begin placing orders.

ACSW operates as a wholesale supplier for professional customers. Reviewing registrations helps the team verify the account information and provide the correct purchasing experience for each type of customer.

Select Log In from the top of the website, enter your registered email address or username and password, and select Login Now. You may select Remember Me if you are using a trusted personal device.

Go to the Log In page and select Forgot Password? or Lost Your Password? Follow the instructions to reset your account password. If you still cannot access your account, contact ACSW for assistance.

This message appears when you are not signed in to an approved customer account. If you already registered but have not yet received an approval notification, please wait until the review is complete. Once approved, log in to access the ordering functions.

After your account has been approved, follow these steps:

1. Log in to your ACSW account.
2. Open the Products page and search or filter for the items you need.
3. Open a product to confirm its code, case size and other details.
4. Select the required option or quantity and add the item to your cart.
5. Select the cart icon to review your order.
6. Proceed to checkout and complete the required order information.

Try searching with a broader product name, check the relevant category and subcategory, or review related items. If the product is still not listed, contact ACSW by telephone, WhatsApp or email to ask about availability or submit a special request.

ACSW is a family-owned food wholesale and distribution business serving professional customers in Sint Maarten and beyond. The company combines personal service with a strong focus on product quality, consistency, professionalism and reliable delivery.

ACSW began in 1996. Founded by Michael Roger, the business grew from a small local venture into an established supplier for the commercial market while retaining the personal approach of a family-owned company.

ACSW supplies hotels, restaurants, cafés, bakeries, supermarkets, cruise ships and private yachts. Its wholesale service is designed around the purchasing and delivery needs of professional food-service and hospitality customers.

ACSW offers a broad selection of frozen, chilled and cool products from carefully selected brands. The catalogue includes everyday staples as well as specialised food-service items, with product photographs, descriptions, codes and pack sizes provided to make selection easier.

ACSW specialises in cold-chain management. Products are handled through a controlled supply process intended to maintain their quality from ACSW’s facilities to the customer’s delivery address.

ACSW is guided by quality, customer service, consistency, professionalism, family and community. The company also uses data to improve its operations, employs local team members and supports community initiatives.

Business accounts: Once you’ve placed an order through your business account, we aim for next-day delivery to commercial addresses. Timing may depend on when the order is placed, product availability, the delivery location and any special arrangements.

Personal accounts: We’ll pick and prepare your order for pickup at our warehouse, next to Interline Shipping in Point Blanche.

Orders placed before 7:30 a.m. have a greater chance of being delivered on the same day. Same-day delivery is not guaranteed, so please contact ACSW directly if your order is urgent or time-sensitive.

• Low Season — May 1 to October 31: Monday to Friday, 8:30 a.m. to 4:30 p.m.
• High Season — November 1 to April 30: Monday to Friday, 8:30 a.m. to 4:30 p.m.; Saturday, 8:30 a.m. to 11:30 a.m.

International orders and special deliveries are handled by enquiry. Contact the ACSW team with the products, quantities, destination and required delivery date so they can review your request and advise you on the available options.

Select Contact from the main menu or use one of the following methods:

• Telephone or WhatsApp: +1 721 520-1195
• Email: acsw.orders@gmail.com
• Registered office: Ground Dove Road #4, Point Blanche, Sint Maarten

When contacting ACSW about an existing order, include your business name and any available order details so the team can assist you more efficiently.